Sindy Martin commands the rooms with her wit, charm and professionalism. But most of all she is a professional on stage. Your audience will be captivated by the knowledge and especially the way Sindy delivers the message. Adults and children alike will have the most memorable time with Mrs. Martin. Smartin-Up your next event or training by reviewing the sessions below:
Smartin-Up Your Professionalism
This one hour session is based on the book “Are You a Duck, an Elephant or a Mouse? How Are You Perceived When You Walk Into a Room?” This highly requested program for keynotes and breakout sessions provides participants with understanding and information on how to make a powerful first impression. During the session, each of the participants will be given an opportunity to practice what is being taught. A handout will be distributed prior to the session. (The book can be purchased for participants prior to the program upon request. Special group rates apply.)
Smartin-Up Your Personal Brand and Professional Presence
This one hour session will provide participants with understanding and information on how they are a “brand”, how to improve their brand and a refresher of proper protocol enabling participants to improve their effectiveness as a person and a leader. During the session, each of the participants will be given an opportunity to practice what is being taught. A handout and quiz will be distributed prior to the session.
SPECIAL NOTE: Many companies are rolling out new dress codes to take effect in Fall 2011. This program can be customized to include the new requirements as specified in your Employee Handbook Revision.
Smartin-Up Your Generational Knowledge -New Realities and Strategies for Managing Five Generations in the Workplace
This one hour session will provide participants with understanding and information on the five (5) generations and multiple cultures in the workplace and the world of business. Research indicates that people communicate based on their generational and cultural backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons. Learning how to communicate with the different generations can eliminate many major confrontations and misunderstandings. A handout will be distributed prior to the session and there will be a brief quiz on each generation to help retain the information.
Dining Etiquette with Sindy Martin
Smartin-Up Your Dining Etiquette
In this one hour session participants will be given a thorough refresher on proper dining etiquette. A handout will be distributed prior to the session to help retain the vast information that will be presented. When possible, an additional 30 minutes to this program is helpful for the many questions participants have regarding this subject. (This course is also available for children aged 3 and up.)
Smartin-Up Your Business Dining Etiquette
This one hour session instructs participants on proper etiquette of conducting business while having a meal. Participants will learn the protocol involved in such a meeting. A handout will be distributed prior to the session to help retain the information and format that will be presented.
Smartin-Up Your Presentation Skills
This one hour session will provide participants with the essential elements of a professional presentation. From constructing the presentation to stage blocking and gestures. Participants are provided a detailed handout of what is presented.
Smartin-Up Your Body Language
This one hour session will help participants understand why body language plays such an important role in communications. They will glean the basics to interpret lying, fear, uncertainty and many other emotions that we all convey. Participants will be provided a detailed handout and chart of the information presented.
Smartin-Up Your Work-Life Balance (LifeZone4)
In this one hour session participants will determine their current work-life balance by reviewing all key life dimensions and quantify with a metric which will serve as the benchmark for progress.
Smartin-Up Your Communication Skills
In this one hour session participants will learn the importance of face-to-face communications and how to avoid electronic miscommunications.
Smartin-Up Your Listening Skills
This one hour session participants will learn to listen with more competence and skill. During the session, each of the participants will be given an opportunity to practice what is being taught.
Smartin International will customize a program for you to include, but not limited to, any the following:
Power Impressions–Making an Entrance
Your business entrance should be professional, quiet, and understated so that you assimilate seamlessly into the office and avoid disturbing the work in progress.
Make a Powerful Impression in 30 Seconds
People like being around those who look and act like them, and have similar ideals and mannerisms. Learn the tips to make a powerful impression.
Ten Rules for Making Business Introductions
In your business life, it is important to know when and how to make introductions. Learn about formal introductions within business, government, academic circles, faith-based organizations and the military.
Leader Techniques for Conducting a Successful Business Meeting
Meetings should have a highly focused atmosphere that is conducive for conducting business. Learn leader techniques for leading and attending a successful business meeting.
Listening Skills
The result of poor listening skills is poor long-term memory and second-rate communication. Practice and perfect the skill of active listening in order to guide and direct any business conversation in the direction you want it to go.
Professionalism Training
12 Things to Know about the Business Handshake in American Business
Non-verbal communication skills are vital to building rapport and establishing effective relationships. Learn how to leave a positive impression with your handshake.
Communication Skills (Telephone, Voice-Mail, Cell phones, Fax)
Issues of etiquette that arise in the area of technology point directly to personal accountability on the part of the person initiating the message. Learn to avoid obvious breaches in ethics when using technology to communicate.
Business Dining Manners
Dining in a fine restaurant can be intimidating if you don’t know the etiquette involved. Learn all the finer points of dining.
Eight Good Reasons to Network
Effective networking is mandatory in America’s competitive environment. Learn techniques along with the difference between networking and selling.
